Enterprise Hardware & Maintenance
Solutions
network equipment and expert third-party maintenance services for Dell EMC, HPE,
Cisco, IBM, NetApp and more.
Complete Data Center Solutions
Enterprise Hardware
- Server systems from Dell, HPE, IBM, Cisco
- SAN/NAS storage from Dell, EMC, NetApp, HPE
- Network equipment from Cisco, Juniper, Arista
- Comprehensive testing & certification
- Flexible payment & financing options
Third Party Maintenance
- Support for all major OEM equipment
- Extend hardware lifespan by 3-5+ years
- 24/7/365 In House support with Level 3+ engineers
- Customizable SLAs to fit your needs
- Global parts inventory & rapid response
Is Your Aging Hardware Holding Your Business Hostage?
- The Multi-Million Dollar Security Gamble: Every unpatched EOL server, storage array, or network switch is an open invitation for cybercriminals. Breaches involving outdated technology cost organizations a staggering 47% more to remediate. Consider the current average cost of a data breach hitting $4.88 million – can your budget absorb the amplified impact of an EOL-related incident? Beyond the direct financial hit, the reputational damage can be irreparable. Don't gamble with your company's future on unsupported gear.
- The Compliance Tightrope: Running unsupported EOL systems puts you on a collision course with critical regulations like HIPAA, PCI DSS, and SOX. Why? Because OEMs stop providing security patches for EOL hardware, making it impossible to fulfill mandates like PCI DSS Requirement 6, which demands timely vulnerability patching. Failed audits aren't just paperwork; they lead to crippling fines, legal battles, and potentially the termination of essential services like credit card processing. Is your EOL hardware silently pushing your organization towards a costly compliance failure?
- The Budget Black Hole: Are exorbitant OEM post-warranty support renewals consuming an ever-larger slice of your IT budget? This isn't just operational expense; it's a direct drain on funds desperately needed for strategic initiatives – the AI implementations, cloud migrations, and digital transformation projects your C-suite and board demand. Maintaining legacy systems and technical debt can devour up to 40% of IT budgets, acting as a hidden 'Innovation Tax'. What critical projects are being starved because funds are locked up supporting yesterday's hardware?
- Operational Drag & Downtime Nightmares: Aging EOL equipment inevitably struggles to keep pace. Performance bottlenecks, constant firefighting by your already stretched team, and the looming threat of unexpected, prolonged downtime aren't just IT headaches. They directly impact business productivity, hinder revenue generation, and erode customer satisfaction. How much is slow, unreliable hardware truly costing your bottom line every single day?
- The Endless Refresh Cycle Trap: Are you drowning in a complex sea of EOL and EOSL dates across a multi-vendor environment (Dell EMC, HPE, Cisco, IBM, NetApp, and others)? OEMs often dictate expensive hardware refreshes based on their product cycles and revenue targets, not your actual business needs or the hardware's true capabilities. Independent analysis suggests hardware often remains viable for 7-10 years, far beyond typical 3-5 year OEM EOL declarations. It's time to break free from this costly, disruptive cycle of vendor-dictated upgrades.
The thomastech Advantage:
Complete EOL Solutions
Premium Refurbished Hardware
Systems
Expert Third-Party Maintenance
Why Choose thomastech?
Significant Cost Savings
In-House Level 3+ Engineers
Extensive Parts Inventory
Extend Hardware Lifespan
Customizable Solutions
Comprehensive Testing
FAQ
How does thomastech ensure the quality of refurbished parts and systems?
Every component and system undergoes our comprehensive 21-point certification process. This includes thorough cleaning, comprehensive diagnostic testing, firmware verification, and burn-in testing. We maintain strict quality control standards, and all refurbished hardware comes with our industry-leading warranty. Our rejection rate for acquired parts is over 30% - if it doesn't meet our standards, we don't sell it. This rigorous approach is why we maintain a 99.8% reliability rating across all shipped hardware.
Is TPM really as reliable as OEM support for EOL equipment?
Absolutely. Our Third-Party Maintenance program pairs a global parts-distribution network with 24 × 7 proactive monitoring and Level-3 engineers who have deep multi-vendor expertise. Because we aren’t tied to a single manufacturer, we keep fully stocked depots of critical spares and dispatch them the moment predictive analytics flag a potential failure—often before users notice anything. The result is OEM-grade uptime, but with faster response times and up to 50 % lower cost of ownership.
Will using your TPM services void warranties on my other equipment?
No. OEM warranties apply only to the specific hardware they cover; bringing thomastech in to support End-of-Life assets does not cancel active warranties on newer gear. We keep meticulous service records and follow the same anti-static handling, torque, and firmware-versioning requirements the manufacturers specify. That means you stay fully compliant with any remaining OEM or software-vendor obligations while gaining the flexibility and savings of third-party coverage. (If a device is still under an active OEM contract, we simply exclude it from the TPM agreement until that contract expires.)
What about firmware updates for EOL hardware?
We maintain a secure archive of the final OEM-approved firmware images for every platform we support. Before deployment, each image is checksum-verified and stress-tested in our lab environment to rule out regressions. For security-critical components, we layer in vulnerability-management scans and recommend micro-code hardening where available. All updates are performed during a scheduled maintenance window and backed by full rollback plans, so your risk profile stays low even when the manufacturer has stopped issuing patches.
How does thomastech handle large-scale or specialized hardware requirements?
Large data-center roll-outs and niche architectures are where we shine. Our project-management teams coordinate multi-rack deliveries, install-base audits, and phased cutovers, while Smart Hands technicians in 68 countries give you physical coverage wherever your sites are located. Whether you run dense HPC clusters, legacy mainframes, or mixed-vendor SAN fabrics, we bundle custom SLAs, on-site spares kits, and vendor-independent roadmap guidance that keeps every system—new or 15 years old—performing at peak efficiency.
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