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As companies and the number of their customers grow; information needs expand; hardware becomes obsolete or less productive; and the renewal cycle for new electronics and computer equipment becomes shorter. As new IT equipment comes onboard, management is continually challenged with finding ways to retire old hardware – all best, safely and economically.
Simply put, managing IT Asset Disposition (ITAD) is becoming a critical industry across numerous countries. According to a United Nations report, for example, ITAD vendors oversaw the safe disposal or remarketing of 500 million metric tons of used IT equipment in 2018.
The reasons for creating a plan for change may be that you:
Here are our recommended guidelines for managing the process of changing ITAD vendors:
If you are planning to change ITAD vendors , certain steps will facilitate the process to ensure your records are secure, the change is seamless, and minimize confusion, and help you get a fair return on your IT assets.
As you begin to look for a new ITAD vendor, you should carefully organize your pending ITAD needs. The new vendor will need to know:
Having the answers to these questions in advance gives the potential ITAD vendors a clear picture of how to present their quotation.
When vetting new ITAD vendors , you must be sure you are not going from bad to worse. Do not jump for “specials” and price breaks unless they make sense. Also, be sure to check references and related outside industry resources to determine reliability, past performance, and reputation. During the interview, ask specific, in-depth questions to assess how the vendor has handled similar circumstances.
Vet the prospective ITAD vendors carefully. The first step is the make sure they have the proper documentation like certifications which may include Ban e-Stewards Certified Recycler, NAID (National Association of Information Destruction) Certification, or Microsoft Registered Refurbisher Most important, examine how the prospective ITAD vendor will handle the issues in which the current one is underperforming. It would be best if you considered creating a test case project to determine the company's professional approach and timeliness. A multifaceted test case can determine any ITAD vendor's organizational aptitude and identify weaknesses.
Finally, make sure you establish mutual expectations, eliminate performance gaps, and create mutually acceptable success measurements.
Create a process document that outlines the objectives, procedures, policies, insights, projects, success measures, and description of the optimal outcome.
With large projects, particularly ones that span considerable territory, businesses should consider creating an internal team with specific roles to oversee the effectiveness of the new company. Key personnel, notably quality IT experts and professionals, like the team at thomastech can take responsibility and champion the change, saving you time and money.
For complete support for all of your hardware, service, and technical expertise, knowledge, and experience, check out thomastech, a global third-party maintenance company operating in the U.S that you can trust. Visit the thomastech website to learn more.