Reduce support costs by up to 70%

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Why is third-party Maintenance better for Business

Conventional ways of Data Center Maintenance involve other Equipment Manufacturer Support (OEM). However, dependence on OEMs for Data Center Maintenenance has gradually declined. On the other hand, Third-party Maintenance  Services are on the rise, with a 25% Market Share in IT Maintenance in 2020 alone. This figure has been increasing ever since for all the right reasons. TPM Services have delivered cost-effective and customizable solutions in the IT Ecosystem. Your Data Center's ROI shoots up as TPMs bring more value to your Business.

But what sets TPMs apart from OEM Services, and how is it better ? It is crucial to address these Questions if you're planning on making a switch. We bring five advantages of Third-party Maintenance Support over Traditional OEM Services.

  1. More Savings : OEMs do provide Post-warranty Services as well. However, the price of these Services shows an annual increase of at least 15%. If you begin to weigh your options, you conclude that replacing Old Equipment with a New one is a better Data Center Maintenance Strategy. However, TPM makes things more accessible by providing affordable Post-warranty Services. The Maintenance Cost of your Data Center Hardware is reduced by at least 65 to 70% compared to OEM Maintenance Cost. Going for Third-party Maintenance Support ensures that you upgrade Hardware only when necessary and not when OEMs necessitate it.
  2. Longer IT Lifecycle : The Termination of EOL/EOSL marks the period when OEMs render your Equipment Out-of-the-market and unserviceable. OEMs mandate replacing aged Equipment with "faster" and "better" Equipment. If you have ever previously dealt with Hardware upgradation by OEMs, you understand just how pointless it is. According to multiple reports on the Data Center, your Equipment can function optimally for at least 3 to 4 more years. However, OEMs render expired equipment Out-of-market and unserviceable. Thus, you are forced to buy new equipment regardless of whether your aged equipment can still deliver the optimum performance or not. Third-party Hardware Maintenance Provider, on the other hand, ensures the longevity of your equipment life for as long as possible. Once you switch to Third-party Maintenance Support offered by thomastech, you can expect an extension of Hardware life by 5-7 years. By prolonging the life of existing equipment, you can postpone expensive hardware upgrades until a replacement is necessary.
  3. One Contract for Everything : Most Organizations employ a diverse blend of Equipment in their Data Center. This often looks like using different brand equipment for each Storage, Service and Networking Operations. This inconsistency in Equipment Distribution leads to Maintenance fees building up yearly. To add to the hassle, enterprises contemplate which OEM to seek when there is a Data Center crisis. With no accountability for malfunctions, OEMs start blaming each other instead of solving problems. On the other hand, thomastech Third-party Maintenance Support eliminates the hassle of maintaining multiple Service Agreements by offering Co-term Support. Seasoned TPM Engineers are experts in maintaining equipment from various Brands. Therefore, one TPM Provider is sufficient for your DAta Center Maintenance needs. TPMs ensure all the terms and conditions of Maintenance come under a single contract, regardless of varying Warranty periods of your Equipment.
  4. Timely Availability of Spare Parts : Certified TPM Professionals provide Next Business Day (NBD) Parts and On-site Spare Kits. With the timely availability of Hardware Spare parts, you can ensure that you get the solution to all Hardware problems promptly. This also ensures that you will not be required to make unnecessary expenditures. thomastech offers highly efficient Post-warranty Services wit NBD guaranteeing all types of Hardware. With OEM, you will have to ship Replacement Parts from their Warehouse, which is usually located in a different Country than yours. TPM Providers employ small Warehouses, ensuring that the Client receives Hardware Parts from the nearest Outlet. Therefore, TPMs can address System Malfunctions and Repairs swiftly and efficiently.
  5. Superior Service : OEMs primary agenda is Technological Innovation instead of extending the Operability of aged Equipment. Therefore, the Business Model of OEM relies on selling the "latest" and "greatest" equipment that they have to offer. However, this primarily involves unnecessary Hardware Upgradation and decreases the Data Center's ROI. TPMs eliminate such wasteful IT expenditure. TPMs focus on providing affordable Maintenance, Warranty and Post-warranty Services instead of robbing you blind. Since keeping existing Equipment functional is their main aim, their response time is much faster than OEMs. A Professional Third-party Maintenance Company such as thomastech provides flexible SLAs so that you receive the precise service you paid for.

Network Third-party Hardware Maintenance Provider : thomastech

Thomastech ensures that you invest your resources strategically in IT Management with no scope of wasteful expenditure in Data Center Maintenance. We focus on providing Cost-effective Maintenance Strategies that work for you. thomastech empowers your Business and helps increase efficiency without burning a hole in your pocket. To save Money, avoid Interruptions, and keep your Data Secure, partner with our adept team of Professionals and manage your Hardware and IT resources efficiently.

Visit the thomastech website to learn more about how our Engineers improve your DAta Management, Reduce Costs and create a more Efficient and Secure Environment.

Reduce support costs by up to 70%

Customizable Service Levels Adjust service levels or add and delete equipment from your Sever Storage And Network maintenance contract at any time.

Request a Quote

Get the best parts for your DataCenter equipment

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Hitachi VSP 5600

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The Hitachi Virtual Storage Platform 5000 series is a data storage solution for enterprises that supports block, file, and mainframe applications. It includes the Hitachi Ops Center management software suite for efficiency, data security, enhanced analytics, and centralised administration. The VSP series 5000 have Max. Number of drivers, including spares- 33 NVMe SCM, 96 NVMe and 768 SFF SSD. To accommodate up to 33 million IOPS and 69PB of data, Hitachi Accelerated Fabric can scale from twin controllers with quad CPUs to 12 controllers with 24 CPUs. It has a lightning-fast 39μs Minimum Response Time. Due to the controller architecture, scaling up the system results in a more resilient solution and provides 99.999999 per cent data availability. Additionally, the platform supports various media types combined on the same storage platform, including SAS FMD, SSD, HDD to NVMe SSD, and SCM media.

Hitachi VSP 5200

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The Hitachi Virtual Storage Platform 5000 series is a data storage solution for enterprises that supports block, file, and mainframe applications. It includes the Hitachi Ops Center management software suite for efficiency, data security, enhanced analytics, and centralised administration. The VSP series 5000 have Max. Number of drivers, including spares- 33 NVMe SCM, 96 NVMe and 768 SFF SSD. To accommodate up to 33 million IOPS and 69PB of data, Hitachi Accelerated Fabric can scale from twin controllers with quad CPUs to 12 controllers with 24 CPUs. It has a lightning-fast 39μs Minimum Response Time. Due to the controller architecture, scaling up the system results in a more resilient solution and provides 99.999999 per cent data availability. Additionally, the platform supports various media types combined on the same storage platform, including SAS FMD, SSD, HDD to NVMe SSD, and SCM media.

Hitachi DS7160

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With a maximum of 16 Intel Xeon 8276L CPUs and up to 12TB of memory, the Hitachi Advanced Server DS7160 is a powerful server. Mother Board Revision: 12001509-006 BIOS/uEFI: UEFI: BIOS_PUR043.37.14.121 (06/02/2020) CPU: 16 Intel Xeon® Platinum 8276L Processor 2.20 GHz RAM: 12 TB Ports and Bus Types: 3 USB Ports 40 PCI Express X8 8 PCI Express X16 Video Adapter: Matrox Graphics Inc. G200 SE A (PCI) Host Bus Adapter: Emulex Corporation LPe31004 FC (Quad Port) , FibreChannel LSI Logic SAS 9300-8i , Serial SCSI (SAS) Emulex Corporation LPe31002 FC (Dual-Port) , FibreChannel LSI Logic MegaRAID SAS 9361-8i , Serial SCSI (SAS) Broadcom® SAS 9300-8E Host Bus Adapter , Serial SCSI (SAS) Emulex Corporation LightPulse LPe12002 8Gb/s Fibre Channel PCI Express , FibreChannel Intel X99 Chipset (DHX99 PCH) , Serial ATA (SATA) Hard Disk Drive: 2 SanDisk SDLF1DAM-400G , Serial ATA (SATA) 6 HGST Ultrastar SS300 (HUSMM3240ASS204) , Serial SCSI (SAS) Seagate® Enterprise Capacity 3.5 HDD v4 SAS, 4TB (ST4000NM0034) , Serial SCSI (SAS) Storage Area Network (SAN) Device: Hitachi Data Systems Hitachi Universal Storage Platform V

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