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Suppose your company is reaching a point when the warranties on some of your IT equipment are expiring. Your original equipment manufacturer (OEM) representative may even have begun pressuring you to purchase a newer version even though the equipment seems to be operating perfectly.
The OEM will want you to know that your only alternative to buying new equipment may be an expensive service level agreement (SLA) to keep your existing equipment operational for another year or two.
Sound familiar? If it does, then now could be time to start considering your alternatives. Your choices are:
A third-party IT maintenance company (TPM) is an independent company staffed by highly trained and versatile technicians whose purpose is to provide all necessary IT hardware maintenance and service that their client company requires. Maintenance contracts can be customized to include precisely the services needed, including emergency response and troubleshooting.
IT assets operating at top performance levels are a necessary element of any business. While their function is essential for providing decision-making information, executing and monitoring transactions, managing employee data, and much more, note that the system’s operation is not a direct revenue-producing role.
Information technology is an investment for organizations, and practical business managers understand that the cost of maintaining the “tools of the trade” must never exceed the value they bring.
Some of the functions performed by a TPM include:
For companies with a worldwide presence, a network third-party hardware maintenance company like thomastech is a viable option for keeping all service, storage, support, and employees operating in harmony, without any serious issues and in real-time.
Driven by client demand, thomastech has expanded to embed engineering staff across the United States and Europe. Our customers have learned that from the beginning of their relationships, we provide unparalleled technical value to all elements of their IT systems.
Staying engaged is one of the hallmarks of the thomastech network. As a smart alternative and a valuable third-party maintenance solution, the thomastech professionals offer the following coverage:
Your thomastech third-party maintenance contract is customizable to define precisely the degree of support you may require and the cost that fits your needs.
Learn more about the global scope of the benefits of our products and partnering services by visiting the thomastech website.
To schedule a private conference answering your questions and evaluating your IT systems and strategies, call us at 1(330) 225-3117 or send an email to email@example.com.