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Top Strategies For Third-Party Hardware Maintenance

It is common knowledge that Hardware maintenance is one of the most crucial steps in producing High performance and delivering optimum output. According to Stream Data Centers, the annual cost of maintaining a Large Data Center comes out to be about $25 Million per Annum. A large portion of it goes into the Maintenance of Hardware, Software, Disaster Recovery, Continuous Power Supplies and Networking Equipment.

There is 1 Data Center for every 100 people in the US alone. It is thus crucial to maintain Data Center Equipment and keep them in top form at all times so that they continue to deliver results.

The current scenario of Data Center Management reflects challenges in Maintenance Strategies. According to a report by Data Center Dynamics, if Data Centers were even 20% more efficient, savings on expenditure could go upto $2 Billion. Imagine what an optimized Data Center could do for you, should you choose the right approach to mainrtaining your Data Center.

Let us look at some of the Challenges in Data Center Management and their possible solutions.

Challenges in the face of Data Center Management

According to Software Testing Help, some of the major problems in Data Center Management along with the reported cases are : Data Security (76%), Data Loss (48%), Insufficient Budget (36%), Unplanned Downtime (30%), Lack of sufficient recovery plans (29%).

The IT Data Center spending in 2022 is 227 Billion US Dollars. With an ever-growing pile of IT and Communication Equipment Warranties and Services to manage, Enterprises are beginning to understand just how inconvenient Original Equipment Manufacturer (OEM) Services are.

The Reality of OEM Services and why they fail

It only makes sense to seek Maintenance aid from OEMs knowing that they put together the Original Equipment in the first place, or is it ? You'd like to believe that they have all the expertise for Servicing and Maintenance of that Equipment, and there is no one better to do the job. However, the Reality is far from this. the main objective of OEMs is to make a sale. As your EOL/EOSL Agreement is nearing its termination, OEM Reps start pushing you to purchase new equipment. You are cornered into making this wasteful IT Expenditure for the following reasons :

  1. OEMs stop Servicing and Maintaining Hardware that has reached their EOL/EOSL rendering that Equipment out of the Market and outdated. They encourage you to buy more "Upgrade" versions of your existing Equipment even though they were producing the correct output for your Organization.
  2. If you don't choose to buy new equipment, you can go for the Post-warranty Services for your existing Equipment offered by OEMs. These Charges are usually so high that buying new Equipment seems likea viable option. You are left with very limited options with a year-on-year increment of Post-warranty Costs.
  3. SLAs are fundamental to a Maintenance Agreement. Services that you can expect in cases of Outages, Downtime, Equipment Breakdown etc., are included in the SLAs. Most Organizations don't put enough time into understanding SLAs and what they are paying OEMs to do. It would come to you as no surprise that OEMs put in minimal sub work to commit to the SLAs., which they like to call their "best effort". If you are not questioning SLA Terms beforehand, you are simply signing up for the mediocre level maintenance by your OEM Service Provider.

The Solution : Thomastech Third-paty Maintenance

Third-party Maintenance (TPM) is emerging as a competitive strategy for conventional OEM Services. The reasons are as follows :

  1. Cost-effective : TPM Providers focus on keeping your Equipment up and running for the long haul. According to many reports, your Hardware can go on serving you for two to three years even after they have been rendered out of the Market by OEMs. Instead of selling you Replacements, they maintain your Equipment which is far from being discarded. Even if EOL/EOSL Agreements have reached Termination, TPM Providers make sure you don't have to make wasteful IT Expenditure to buy new Equipment that you don't otherwise need.
  2. Multiple Manufacturer Maintenance : TPM Engineers can take care of Multiple Brand Equipment and not just one, unlike OEM Providers who only cater to one Brand. With all your Equipment problems solved by just one TPM provider, you won't have to go through the hassle of keeping several Agreements for different Brands.
  3. Customized Service : TPMs provide SLA Agreements which are Custom-made for your Business. Since all Organization Servicing needs are different, the Terms and Conditions in the SLA need to be according to your utility so that you get what you paid for. So, when it is time for Contract Renewal, switch to a trusted TPM Service Provider, who can provide SLA for our Equipment which is in accordance with your requirements.

Thomastech provides you with low cost solutions that will increase your efficiency several folds. We are a group of highly qualified industry experts passionate about keeping your business functional and productive by providing Equipment Maintenance Services that are at par with business standards. Our mission is to provide excellent customer service instead of pushing new Equipment on you. We provide a system of IT Asset Management that caters to your demands exclusively.

To learn more about thomastech and to schedule a confidential discussion and evaluation, visit the thomastech website.

You may also call thomastech’s main office at 1 (330) 225-3117, and one of our professionals will be pleased to discuss your needs and answer your questions.

Hitachi VSP 5600

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The Hitachi Virtual Storage Platform 5000 series is a data storage solution for enterprises that supports block, file, and mainframe applications. It includes the Hitachi Ops Center management software suite for efficiency, data security, enhanced analytics, and centralised administration. The VSP series 5000 have Max. Number of drivers, including spares- 33 NVMe SCM, 96 NVMe and 768 SFF SSD. To accommodate up to 33 million IOPS and 69PB of data, Hitachi Accelerated Fabric can scale from twin controllers with quad CPUs to 12 controllers with 24 CPUs. It has a lightning-fast 39μs Minimum Response Time. Due to the controller architecture, scaling up the system results in a more resilient solution and provides 99.999999 per cent data availability. Additionally, the platform supports various media types combined on the same storage platform, including SAS FMD, SSD, HDD to NVMe SSD, and SCM media.

Hitachi VSP 5200

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The Hitachi Virtual Storage Platform 5000 series is a data storage solution for enterprises that supports block, file, and mainframe applications. It includes the Hitachi Ops Center management software suite for efficiency, data security, enhanced analytics, and centralised administration. The VSP series 5000 have Max. Number of drivers, including spares- 33 NVMe SCM, 96 NVMe and 768 SFF SSD. To accommodate up to 33 million IOPS and 69PB of data, Hitachi Accelerated Fabric can scale from twin controllers with quad CPUs to 12 controllers with 24 CPUs. It has a lightning-fast 39μs Minimum Response Time. Due to the controller architecture, scaling up the system results in a more resilient solution and provides 99.999999 per cent data availability. Additionally, the platform supports various media types combined on the same storage platform, including SAS FMD, SSD, HDD to NVMe SSD, and SCM media.

Hitachi DS7160

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With a maximum of 16 Intel Xeon 8276L CPUs and up to 12TB of memory, the Hitachi Advanced Server DS7160 is a powerful server. Mother Board Revision: 12001509-006 BIOS/uEFI: UEFI: BIOS_PUR043.37.14.121 (06/02/2020) CPU: 16 Intel Xeon® Platinum 8276L Processor 2.20 GHz RAM: 12 TB Ports and Bus Types: 3 USB Ports 40 PCI Express X8 8 PCI Express X16 Video Adapter: Matrox Graphics Inc. G200 SE A (PCI) Host Bus Adapter: Emulex Corporation LPe31004 FC (Quad Port) , FibreChannel LSI Logic SAS 9300-8i , Serial SCSI (SAS) Emulex Corporation LPe31002 FC (Dual-Port) , FibreChannel LSI Logic MegaRAID SAS 9361-8i , Serial SCSI (SAS) Broadcom® SAS 9300-8E Host Bus Adapter , Serial SCSI (SAS) Emulex Corporation LightPulse LPe12002 8Gb/s Fibre Channel PCI Express , FibreChannel Intel X99 Chipset (DHX99 PCH) , Serial ATA (SATA) Hard Disk Drive: 2 SanDisk SDLF1DAM-400G , Serial ATA (SATA) 6 HGST Ultrastar SS300 (HUSMM3240ASS204) , Serial SCSI (SAS) Seagate® Enterprise Capacity 3.5 HDD v4 SAS, 4TB (ST4000NM0034) , Serial SCSI (SAS) Storage Area Network (SAN) Device: Hitachi Data Systems Hitachi Universal Storage Platform V

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