Data Center Maintenance involves keeping Equipment in top form. This includes the Maintenance of Server, Storage and Networking Equipment. According to Gartner, Maintenance Costs swallow 15 to 20% of the Total Enterprise IT Budget. Managers must constantly reduce and control these expenses. A trusted Third-party Maintenance Provider like thomastech can save upto 80% of your IT Expenditure.
OEMs vs TPMs
The EOL/EOSL date of your Equipment is announced by Cisco, IBM, HPE etc. As soon as your equipment expires, OEM presents you with two choices. Either replace your Equipment with new Equipment or opt for Post-warranty charges for your existing Equioment.
As soon as the EOL/EOSL terminates, OEM necessitates a Hardware upgrade. These Hardware upgrades are done in the name of providing superior equipment. However, the equipment may continue to function in its optimal state even after OEMs render it expired. Suppose you choose to retain the aged Equipment, the Post-warranty Maintenance of this Equipment is so overpriced that you are cornered into buying new Equipment altogether. OEMs leave you with such few and cost-extensive Post-warranty alternatives that you are forced to purchase new equipment.
IT experts claim that your Hardware can continue to serve you for at least 2 to 3 yers after expiration. However, the entire Business Model of OEMs is focused on making a sale. Your entirely functional equipment will have to be upgraded even if you don't want to replace it. The mandated replacements of functional equipment burn a hole in your pocket.
The Solution: Network Third-party Maintenance Provider
The expiration of your Equipment should be your cue to shift to a Third-party Maintenance Provider. Benefits from a Third-party Maintenance Provider such as thomastech can circumscribe the following :
TPM Engineers extend the Lifecycle of your Equipment by providing Servicing and timely Spare Parts delivery. They reduce long-term IT costs with asset upgradation only when required. In addition, they provide affordable Post-warranty EOL and EOSL Services which help you save way more than OEM Services. TPMs offer extended coverage plans of equipment to maximize their longevity.
TPMs provide customized SLAs with affordable Maintenance Pricing. Unlike OEMs, TPM SLAs include only the services that you need. Thus you don't pay extra unnecessarily. Since every Organization's needs differ, customizable SLAs eliminate wasteful expenditure on services you might not even require.
TPM Engineers provide troubleshooting and real-time monitoring service for multiple brands of equipment. They ensure that your data is backed up safely and instantly restorable in case of interruptions. They install essential updates and security protection to keep your systems running smoothly to protect you against data breaches or cyber invasions.
OEMs maintain and service only one brand, their own. On the other hand, TPM Engineers are trained to service multiple Brands. They have OEM and TPM Certifications, and you can get all your Hardware Solutions from just one TPM Provider. Suppose your Enterprise uses Equipment from multiple Brands, which is usually the case, you will have to juggle numerous OEM Contracts fr each Equipment Brand. Switching to TPMs eliminates the problem of maintaining multiple contracts as all service agreements come under one contract.
In addition, your buying power increases by a margin when working with a global Third-party IT Hardware Maintenance Company. Third-party Maintenance Solutions focus on providing Customized Services that will extend the Lifecycle of IT Equipment instead of burning a hole in your pocket.
Better Customer Service: OEM Reps implore you to buy new equipment even when you don't need it. You might also experience penalty costs and delays should you go for its customization in your Hardware Maintenance Agreements. On the other hand, Third-party Maintenance Providers have a customer centric approach. They listen to your problems more proactively. The ability to approach problems without burning a hole in your pocket sets TPMs apart through OEM Services. With TPM, you can opt for technology refreshes when you need them. You are independent of the refresh cycles of OEM.
How to Implement TPM on your Current Functioning
Before opting for TPM, you must ensue that it is in sync with OEM Agreements. A Hybrid Model helps you increase the Life Cycle's Longevity and manage upgrades. An Organization needs to find the right moment where it can incorporate TPM Services with an OEM Ecosystem. If you run an Enterprise, you must keep the following approaches in mind to create a Hybrid Model.
Initial period : Before the first Contract Renewal ususally lasts for one or theree or five years. OEM covers software upgrades in this period. You can work with OEM services for the initial years of the lifecycle of the IT Asset.
Limiting OEM Services : Gradually lower your dependence on OEM Support and limit their aid to Software upgrades only.
Just before Contract Renewal : When your Renewal is coming close, OEMs implores you to buy new hardware, firmware, software etc. Switch to TPM before the expiration (preferably in the third or fourth year of service life)
Conditional use of OEM : Maintaining OEM Services for critical hardware such as Networking Assets is recommended. Employ TPM Services only for specific equipment.
Contact thomastech : A trusted Third-party Maintenance Provider
At thomastech, we are passionate about increasing your efficiency and empowering you with a system of IT Asset Management that meets your demands. We are a group of experienced and highly qualified industry experts who help you throughout your Hardware Maintenance Journey. With low-cost solutions which work for you instead of against you, we create an ecosystem whwrein high-performance takes the front seat. We provide excellent customer service with lucrative solutions since our primary target is customer satisfaction, not sales.
For more information, visit the thomastech website where you may learn more and even submit any questions or requests you may have.
Alternatively, you may speak directly to one of our professionals at +1-(330)-225-3117.
Takeaways from the Article
Third-Party Maintenance Offers Cost-Efficiency
The article emphasizes the cost-saving benefits of third-party maintenance (TPM) over Original Equipment Manufacturer (OEM) maintenance services. TPMs tend to be more budget-friendly, allowing businesses to allocate funds to other essential areas.
Customization and Flexibility
TPMs provide more customized and flexible service options compared to OEMs. They offer tailored support that aligns with the specific needs and demands of a business, enhancing operational efficiency.
Expertise and Specialization
TPMs often have teams with extensive experience and specialization, ensuring that businesses receive high-quality services and support for their hardware assets.
Extended Lifecycle Support
TPMs can extend the lifecycle of hardware assets by providing continued support beyond the end-of-life dates set by OEMs, ensuring that businesses get the most out of their investments.
Quick and Responsive Support
The article highlights the responsiveness and efficiency of TPMs in providing quick solutions and support, ensuring minimal downtime and disruptions in business operations.
Reminder of the Post’s Main Point
The article underscores the advantages of choosing Third-Party Maintenance (TPM) over Original Equipment Manufacturer (OEM) services for hardware asset management, citing benefits such as cost-efficiency, customization, expertise, extended lifecycle support, and responsive service.
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